A book that I have found very helpful in understanding what happens to people during the Change process in a workplace is:

Caplan, Gayle,  Teese, Mary, Survivors: How to Keep Your Best People on Board after Downsizing, Davies-Black Publishing, Palo Alto California, 1997

The authors are two management consultants who have worked in the field of change management for many years.  They noticed recurring patterns as they managed groups through change .  These groups are classified as:

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